COVID - 19 FAQ
We are excited to welcome you back to The Deck!
In line with government regulations, we will be having dine-in service. Alcohol is available with or without the purchase of a meal, however all guests must be seated. There will only be 20 patrons per enclosed space.
Booking terms and conditions
Must arrive within 15mins of booking time. After 15 minutes the table will be given away. If late, table end time cannot be extended.
Table will only be ready at time of booking, no earlier, and guests cannot wait inside venue prior to sitting.
Please be aware table must be vacated at set time and cannot be extended. Guests must leave the venue once sitting ends.
All guests must wear a face mask upon arrival
Outdoor dining is shower proof not waterproof. Umbrellas are the only type of cover offered.
What happens if it rains?
If it rains during your booking, please be aware outdoor dining is shower proof not waterproof. Umbrellas are the only type of cover offered.
Can I come in for just a drink?
Yes you can.
How can I pay?
We will be taking both cash and card payments. Card payments are preferred
to help stop the spread of germs for the guests and staff.
What precautions and safety measures are you taking?
The Deck will ensure hand sanitiser stations for guests to use as well as disposable menus to reduce the spread of germs. Staff will be required to wash hands frequently and sanitise the venue throughout the day.
What do I do if I visit The Deck and then find out I have Covid - 19?
Please contact us immediately so we can take further action to ensure the safety of others. Contact information for every customer will be noted so that they can be information in the sudden case of coronavirus case.
What information will The Deck collect from guests?
As per the government guidelines we will ask each guests to provide their first name and contact number. This information will enable us to quickly contact those who were potentially exposed in the event of a positive case. After 28 days the records will be destroyed. Details will only be used for marketing if you choose to opt in.
Can I book a function?
At this stage we can accommodate up to 20 guests in our private functions rooms for sit down events. Please contact our friendly Functions Coordinator for more information!
Please do not enter this venue if you are experiencing:
Chills or sweats
Shortness of breath
Loss of sense of smell
Staying apart keeps us together.
For more information about coronavirus (COVID-19),
please visit vic.gov.au/coronavirus
We look forward to seeing you all soon!